ORDERS PLACED AFTER 07/02/24 WILL NOT ARRIVE IN TIME FOR VALENTINES! Please note, all orders take 12-14 days to be made before shipping x

Delivery and Returns

COVID 19 At Lacklustre Embroidery, normal service has resumed! Delivery is back to 8-10 days but if anything changes I will let you all know immediately. 
The safety of my suppliers and customers is the most important thing right now. Please all stay home, stay safe, look after yourselves and each other. I also ship with Royal Mail, and they are prioritising essential items only, so this could also delay any orders. I am very sorry for any inconvenience this causes anyone, but our health is more important right now. Please stay safe and look after each other x
Everything is made to order so please allow 8-10 days for clothing deliveries. This is because my current tshirt supplier takes a week to ship to me and I need time to embroider and pack your garment to perfection.
All hoops and patches are ready made so delivery will be 1-2 days.
All custom hoops and patches will take longer but this will be discussed with you once ordered.
All UK orders are sent 1st Class Royal Mail. All international orders are sent with Royal Mail using the International Tracked and Signed service.
Estimated shipping times (How long your item will take to arrive after dispatch has been confirmed)
UK -  1-3 days
Europe - 3-7 days
Rest of world - 1-2 weeks 
Unfortunately I am not respnsible for any customs delays. Sorry!
I am currently unable to accept returns but if you do have a problem with your item, please don't hesitate to ask :)